Frequently Asked Questions

Are Coeliacs safe to shop here?

Yes. Every product I sell is Gluten Free and safe for people with Coeliac Disease. I have been catering to Coeliacs since Feb 2022 and I only stock items that Coeliacs themselves deem safe - that is, by ingredient, or tested.

Many are lab-tested with Nil Detected gluten levels, and all else are gluten free by ingredient. This means, the manufacturer hasn't actually tested the product for gluten (it's very expensive to do so), but there was no declared cross-contact with Gluten/Wheat/Barley/Oats/Rye.

Processed Wheat doesn't always have Gluten! Some of my products contain Gluten Free Wheat ingredients, which include:

• Glucose (Wheat) - Coeliac Australia has confirmed Glucose Syrup derived from Wheat is Gluten Free. Please read here.
• Starch (Wheat) - Wheat Starch is rarely Gluten Free, and you cannot confirm it is, unless it is tested. Some products I sell contain Wheat Starch, but the manufacturer has been routinely testing for Gluten presence for 8+ years, and has never had a trace of Gluten detected. Read an explanation here.

The description of all products will include either of the following:

• Gluten Free [By Ingredient]
  Gluten Free [Nil Detected]

Please read my Gluten Free Report here.

Are your products Halal Certified?

Many of my products are Halal Certified. If a product is Halal, it will say so on the product page. If you're unsure, feel free to contact me before ordering. I am also in the process of creating a 'Pork-Free' filter, for those who are not Halal, but avoid Pork.

Where are you based?

I'm based in Brisbane, QLD. All orders are packed and shipped from my online stockroom.

When will my order ship?

I aim to dispatch within 2-5 business days. During peak times or restocks, this may be slightly longer - but I keep my social platforms posted!

How long does shipping take?

Australia Post Shipping Time Estimates

Please see here for source.

	Standard Delivery		Express Delivery
	Most arrive within	Some may take	Most arrive within	Some may take
ACT	3 business days	5 business days	2 business days	3 business days
NSW	3 business days	5 business days	2 business days	3 business days
NT	8 business days	12 business days	3 business days	4 business days
QLD	2 business days	5 business days	1 business day	2 business days
SA	5 business days	7 business days	1 business day	2 business days
TAS	6 business days	8 business days	2 business days	3 business days
VIC	4 business days	6 business days	2 business days	3 business days
WA	8 business days	12 business days	3 business days	4 business days

 

Do you offer Local Pickup?

I sure do! I currently offer 24/7 collections in Capalaba, QLD, so if you're in Brisbane/Redlands, you have the option to save on the postage cost!

Can I Buy your Lollies Wholesale?

Yes! If you run a fundraiser, cafe, gift shop or subscription box and want to stock our lollies, visit my Wholesale page for more info. If you'd like to buy in bulk amounts, please reach out to me on social media!